Mortgage

Corrections Policy

How MoneyToolkit handles possible errors, outdated sources, and unclear results.

Last updated: 4 August 2026

Corrections & updates log

A public record of substantive changes to this site's calculators and content. Corrections fix something we got wrong; updates track routine maintenance such as annual rate changes. Minor copy edits are not logged.

This public log was established on 4 Aug 2026. Earlier entries were reconstructed from our dated version history.

  1. update

    2026–27 first-home-buyer policy summaries updated

    Updated the first-home-buyer grant and transfer-duty summaries used alongside mortgage estimates, including Western Australia's higher thresholds, Tasmania's changed grant and expired duty relief, and the ACT's uncapped Home Buyer Concession Scheme.

    Affected: Mortgage Calculator, Methodology

  2. update

    Mortgage-rate snapshot refreshed

    Refreshed the default and comparison rate snapshot using Reserve Bank of Australia indicator lending-rate data available in July 2026. Added the verification date, source period, next review date, and an on-page warning when the snapshot becomes stale.

    Affected: Mortgage Calculator, Rate Stress Test, Methodology

Report a possible error

Email [email protected] with the page URL and a short description of what appears incorrect. For calculator issues, include the inputs needed to reproduce the result, but do not send loan statements, account numbers, identity documents, property addresses, credit reports, or complete financial records.

A link to an official source, legislation, regulator guidance, or other supporting evidence helps us investigate more quickly.

What happens next

  1. 1

    Reproduce and verify

    We check the page, calculation path, cited source, and relevant assumptions.

  2. 2

    Assess materiality

    We distinguish a factual or calculation error from a reasonable difference in assumptions or circumstances.

  3. 3

    Correct the source and explanation

    If a material error is confirmed, we update the calculation or text and review related pages that may rely on the same information.

  4. 4

    Record meaningful changes

    We update the page review date when the correction materially changes a result, threshold, benchmark, or conclusion.

A different estimate is not necessarily an error

Actual loan approval, rates, fees, repayment timing, interest calculations, and product features vary by lender and borrower. Results are planning estimates, not a quote, credit decision, or product recommendation.

Privacy when reporting

Send only the minimum information needed to reproduce the issue. We do not need identity documents, account numbers, tax file numbers, addresses, or complete financial records. See the privacy policy for more information.